Privacy Policy

1. Introduction

Zim Digital Billboards ("we", "us", "our" or "the Platform") operates a digital advertising platform designed to connect businesses, products and services with customers across Zimbabwe.

This Privacy Policy explains how we collect, use, store and protect information provided by users of our website and advertising services.

2. Information We Collect

Depending on how you use the Platform, we may collect the following information:

• Business or company name
• Email address
• Telephone or WhatsApp number
• Account login information
• Advertisement titles and descriptions
• Images, videos and other advertising material
• Advertisement location information
• Package and advertising selections
• Payment references and payment-related information
• Information relating to customer support enquiries
• Technical information relating to use of our website

3. How We Use Your Information

We may use information collected through the Platform to:

• Create and manage advertiser accounts
• Process advertising orders
• Confirm and verify payments
• Publish and manage advertisements
• Communicate with advertisers about their advertisements
• Provide customer support
• Manage optional social-media advertising campaigns
• Improve the performance and security of the Platform
• Prevent fraud, abuse and unlawful activity
• Comply with applicable legal obligations

4. Advertising Content

Advertisers may upload images, videos, text and other material for advertising purposes. By submitting advertising material, you acknowledge that the material may be displayed publicly through the Platform and through social-media campaigns where such services have been requested.

Advertisers are responsible for ensuring that they have the necessary rights and permissions to use all content submitted to the Platform.

5. Payment Information

We may collect payment references and transaction information necessary to identify and verify advertising payments.

Where payments are made through third-party payment providers, banks or mobile-money services, those providers may process information according to their own privacy policies and terms.

Zim Digital Billboards does not intend to store complete bank card numbers, PINs or mobile-money passwords on its own systems.

6. Sharing of Information

We do not sell personal information to third parties.

Information may be shared where reasonably necessary to operate the Platform, process payments, provide requested services, operate social-media campaigns, protect the Platform, prevent fraud, or comply with a lawful request or legal obligation.

7. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service can guarantee absolute security. Users should therefore understand that information transmitted online may carry inherent security risks.

8. Cookies and Technical Information

Our website may use cookies, browser storage and similar technologies to maintain sessions, remember preferences, improve functionality and understand how the Platform is used.

9. Your Rights

Subject to applicable law, users may have rights relating to their personal information, including the right to request access to, correction of, or deletion of certain information.

Requests relating to personal information can be made using the contact details provided below.

10. Account Information

Advertisers are responsible for keeping their account credentials confidential and should notify us promptly if they believe their account has been accessed without permission.

11. Children's Information

Our advertising services are intended for businesses and individuals who are legally able to enter into applicable agreements. We do not knowingly collect personal information from children for advertising account creation.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. Updated versions will be published on this page.